Return & Refund Policy

 

Tasty Pepper™ Return & Refund Policy

We want you to have the best experience with our products. Please review our return and refund policy below.

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30-Day Return Policy

We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

Exceptions & Non-Returnable Items

Certain items cannot be returned, including:
❌ Perishable goods (live plants, food, flowers)
❌ Custom products (special orders, personalized items)
❌ Personal care items (beauty products)
❌ Hazardous materials, flammable liquids, or gases
❌ Sale items & gift cards (non-refundable)

If you have questions or concerns about a specific item, please contact us before making a return request.

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📦 Order Inspection & Replacements

Please inspect your order as soon as it arrives. If you receive a damaged, defective, or incorrect item, contact us immediately with clear photo proof.

📩 Email: contact@thetastypepper.com

✅ Hassle-Free Plant Replacements: We have a no-haggle policy for replacing damaged plants. If your plant arrives in poor condition, we will send a free replacement of the same or a similar plant—you only cover the shipping cost. No need to return the damaged plant.

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🔄 Returns & Exchanges

✅ Order Cancellations: Cancel within 1 hour of purchase for a full refund.
❌ Live Plants & Food Items: No returns or exchanges unless canceled within the first hour.
🌱 Damaged Plants: If your plant arrives damaged, we will provide a free replacement—just pay for shipping.

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💰 Refunds

If a refund applies, it will be processed within 2 business days and credited to your original payment method.

📩 For assistance or return requests, contact us at: contact@thetastypepper.com